Account Deletion

We respect your right to delete your account and associated personal data. You can request deletion in one of two ways:

In-App Deletion (Recommended)

1. Sign in to your Admission Guardian account on our website at admissionguardian.com or in the Android app.
2. Navigate to Dashboard → Profile.
3. Scroll to the Delete Account section and follow the prompts.

The in-app path is the fastest way to request deletion — it automatically cleans up your enquiries, messages, reviews, shortlists, exam passes, mock test attempts, push subscriptions, and profile data.

Contact Deletion (for inaccessible accounts)

If you can no longer sign in, send an email to [email protected] with the subject Account Deletion Request. Include:

• The email address or phone number associated with your account
• Any additional information that helps us verify your identity

What Gets Deleted

• Your profile (name, phone, avatar)
• All enquiries and lead records
• All chat messages and conversations
• All reviews you have written
• Your college shortlist
• Exam passes and mock test attempts
• Push notification subscriptions
• Your authentication account (email, phone, metadata)

What We Retain

We may retain certain data for legitimate business or legal purposes:

• Anonymised analytics records (not linked to your identity)
• Payment records required for tax and accounting compliance
• Data we are legally required to retain under applicable law

All retained data is stripped of directly identifying information and stored for the minimum period required by law.

Timeline

In-app deletion requests are processed immediately. Contact deletion requests are typically processed within 7 business days after identity verification. You will receive a confirmation email once your data has been deleted.

For privacy-related questions, contact our Data Protection Officer at [email protected].