Privacy Policy
We take your privacy seriously. This policy explains how Spearhead Eduventures LLP collects, uses, and protects your information.
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, and academic details when you create an account, submit enquiries, or write reviews. We also automatically collect device information, location data, and usage analytics through cookies and tools like Google Analytics to improve our platform and localize your search results.
2. How We Use Your Information
We use your information to: (a) provide and personalise our services; (b) process enquiries and connect you with institutions; (c) send relevant notifications and updates; (d) improve our platform through analytics; (e) comply with legal obligations.
3. Data Sharing
We share your information with colleges or our consultancy partners only for the purpose of assisting with your student enquiries and admission process. We strictly do not sell your personal data to third-party marketers or data brokers for upfront spam. We also share data with service providers who assist us in operating the Platform, all of whom are bound by confidentiality obligations.
4. Third-Party Integrations
We rely on secure third-party services to operate Admission Guardian. These include Supabase (database), Google Auth and Truecaller SDK (authentication), Google Analytics (usage tracking), and PayU and PhonePe (payment gateways for institution ad campaigns). We do not store raw payment or credit card details on our servers.
5. Cookies and Tracking
We use cookies and similar technologies to maintain sessions, remember preferences, and analyse usage. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Platform.
6. Data Security
We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for at least 3 years, or for as long as your account is active, in order to provide continuous career and admission support. You may request the deletion of your account and associated data at any time by contacting us, subject to certain legal retention requirements.
8. Your Rights
Under applicable data protection laws, you have the right to: (a) access the personal data we hold about you; (b) correct inaccurate data; (c) request deletion of your data; (d) withdraw consent for marketing communications; (e) lodge a complaint with the relevant data protection authority.
9. Children's Privacy
Admission Guardian is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Third-Party Links
The Platform may contain links to third-party websites, including official college and exam portals. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related queries, data access requests, or concerns, please contact our Data Protection Officer at: [email protected] Spearhead Eduventures LLP Mumbai, Maharashtra, India.